In our ongoing efforts to provide
high-quality products and services
to meet your needs, we would like to
ask for your help. We have designed
a customer survey touching many
aspects of our products and
services.
Please take a few minutes to
complete the questionnaire and
submit it to us when finished
1. Would you say our
products and
services have met
your expectations?
Yes
No
If no, please
explain:
2. Did you
experience any
problems with our
products or
services?
Yes
No
If so, were they
handled in a timely,
acceptable fashion?
Yes
No
3. On a scale of 1
to 10, how would you
rate the following
(1-Poor and
10-Excellent):
Overall Performance
Product Quality and
Services
Response to Problems
and Requests
Knowledge of
Products and
Services
Professionalism
Service Fulfillment
Availability
Communication
4. What can we do to
improve on our
services?
5. After project
completion, how
often would you like
us to follow up with
you?
Every:
3 Months
6 Months
Yearly
6. May we use you as
a reference in the
future?
Yes
No
Company Name
7. Do you know
anyone else that may
be interested in our
services?
Yes
No
If yes, please list
information:
8. Did you
find our website
helpful and easy to
use?
Comments
We
appreciate your time in
completing this survey.
